Privacy notice
Last updated 11 November 2026
Who I am
NetGains.ceo is run by Ben Stroud, a gym owner in Folkestone. I'm responsible for the details you send through this website.
What I collect
When you apply for an audit: your name, gym name, email address, mobile number, which gym software you use and roughly how many members you have.
If your gym signs up, the set-up form also asks for your business name and address, how your gym runs (trial pack, coach pay, classes) and the names and email addresses of staff who need a login. That's used only to set up and run your dashboard.
This site doesn't use advertising or tracking cookies.
What I use it for
To contact you about your application, the lost-revenue audit and the NetGains.ceo beta, and, if you sign up, to set up your dashboard. The legal basis is that you've asked me to get in touch (steps before entering into an agreement) and my legitimate interest in replying to you.
Where it's kept
Your application is stored securely by Cloudflare, which runs this website, and in my customer system (HighLevel). I don't sell or share your details with anyone else.
How long I keep it
If we don't go ahead, I delete your details within 12 months. If we work together, they're kept for as long as we do, under our data processing agreement.
Your rights
You can ask to see, correct or delete your details at any time, or object to how I use them. Just message me and I'll sort it. If you're unhappy with how I've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Contact
Message me on WhatsApp or call 07775 428294.